For most Gold Coast homes, a professional clean every 6–12 months keeps the glass in top shape. However, beachfront properties in suburbs like Broadbeach or Palm Beach, and homes near new developments, often require quarterly cleaning. Absolute beach front properties can often benefit from a monthly maintenance partial clean to maintain the million dollar views. Salt air and construction dust can cause permanent "etching" if left too long. It all depends on the weather, how much you value that crystal-clear view and the hit to your wallet your willing to trade for clean glass.

Yes. For residential service, we always recommend both sides—especially for first-time clients. You simply cannot get a quality result by doing just one side, and sometimes cannot even see stubborn spots until both sides are cleaned. A big red flag as a Professional Window Cleaner is the "I take care of the insides myself/my cleaner does the insides' line. That usually means I'm going to have to deal with a call back to show your that it wasn't my lack of skills that cause those spots. I don't enjoy pointing out other people faults, especially when I get the blame for them, so these days I won't risk putting my name on a half-job.

The Caveat: Safety is the priority. If a window is truly inaccessible due to physical limitations (eg. perminantly affixed screens) or the risk to the property is too high, we’ll only clean what can be done safely. We do provide exterior-only cleans for commercial, strata, and body corporate maintenance plans where the interior is handled separately.

They will get wet.

Seriously though, rain usually doesn't affect the result. Rainwater is "pure" (low mineral content), so it dries spot-free—much like the purified water we use in our reach and wash-pole systems. Unless there’s a massive dust storm or you're directly on the beachfront catching salt spray, your windows will still look great after a shower. If tap water (from a hose) hits them, that’s another story—the minerals in tap water are what cause the spotting.

Our carbon-fibre water-fed pole systems reach up to 5 storeys from the ground, and we’re insured up to 15m. For anything higher, I have a few other tricks up my sleeve, which we can discuss during the quote stage. Most Gold Coast residential homes and low-rise commercial buildings are well within our reach.

For homes: All safely accessible interior/exterior glass, screens washed and rinsed, and tracks brushed and vacuumed.

For units: All safely accessible glass inside and out. (Note: unit screens/tracks are by request only).

Note on Frames: Frames and sills are wiped of excess water but not "detailed." A deep-cleaning of heavily soiled frames usually falls into Post-Construction cleaning, which requires more time and specialized chemicals.

Costs vary by company, state, and market area. Some charge per window, some charge per hour, we charge per job.

Per window rates for window cleaners on the Gold Coast vary greatly between $5-15 per pane per side. Usually that can include tracks and or screens but generally they're added up along the way. This is of course, company dependent, on size, access and complexity.

For hourly rates for window cleaners on the Gold Coast: expect to pay between $70 per hour on the low end and $150-200 plus on the high end. While that does sound insane for window cleaning at the higher ends, it's generally for the higher and more complex access jobs requiring expensive equipment. It's also dictated on the production rate of the window cleaner performing the service, and a higher hourly rate doesn't necessarily mean higher total costs.

At Zen, we charge per job, not per hour. I’ve built a super-simple [Online Calculator] that covers 90% of what I see day-to-day. This gives you a fixed cost with no "milking the clock," and gives me an incentive to work efficiently. Win-Win.

That depends on how you value your time. For a 4 bedroom home on the Gold Coast, its generally going to take the owner 4-6 hours, so half your Saturday is now gone. For a budget set of tools, its going to cost $200ish from the local Hammerbarn. You can cheap out, but the quality and time will both suffer.

For the professional to come clean your average 4 Bedroom home is going to cost around $400 and will take them 2-3 hours to produce a result you can only dream of.

So you can spend a small amount of money, waste your weekend cleaning windows only to have the significant other point out what a bad job you did... OR, you can hire the pro's for not much more, sit back and enjoy your precious relaxation time and have the wife/husband/concubine/trained monkey off your back because the house now looks amazing and all you did was called in the pro's.

Tough choice . . .